Employment Opportunities
Are You Looking For A Great Summer Hostel Job?
Why not work at the best of the best? HI is the largest and most recommended network of hostels with fun summer job that make a difference! We have many summer opportunities that will give you a chance to interact with a variety of people and experience great locations.
Positions are posted and filled by each individual hostel. Please use the following link for local hostel contact information http://www.hiusa.org/usa-hostels/index.shtml.
Come join the HI team!
Careers
Hostelling International USA employs hundreds of individuals in our hostels, local council offices, and national administrative office. We are always looking for motivated individuals who want a challenging career in a dynamic and growing organization. Hostelling International USA is an equal opportunity employer and offers part-time, full-time and temporary positions throughout our network.
If you do not see any current openings in your particular area of the country, please contact a hostel or local council nearest you.
Last updated December 22, 2008
Hostel Manager - Truro, MA
Hostel Staff - Various Locations
Live-In Hostel Assistant - Montara, CA
Assistant General Manager - San Diego, CA
Customer Service Manager - San Diego, CA
General Manager - New York, NY
Chief Engineer - Chicago, IL
Management Couple - Anchorage, AL
Executive Director - Austin, Texas
Hostel General Manager - Chamounix Mansion, Philadelphia, PA
Office Manager (Part-time) - Council headquartered in Washington, DC
Live In Front Desk Clerk/Housekeeper - Conway, New Hampshire
Hostel Manager - HI-Truro
The Eastern New England Council of HI-USA is accepting applications for the position of Hostel Manager at HI-Truro.
Job Descriptions
All Hostel Managers actively engage in achieving the mission of HI-USA, "to help all, especially the young, gain a greater understanding of the world and its people, through hostelling." Each Manager is responsible for all facets of their hostels' day-to-day operations as well as general oversight of the hostel operations in accordance with the purpose and goals of HI- USA and the policies of the Eastern New England Council.
Oversee all aspects of hostel operation at 40-50 bed location, including daily operation. Provide high quality guest service, ensuring a safe, clean, and welcome atmosphere. Promote hostelling and environmentally sound practices. Train, supervise and evaluate all volunteer and paid staff, and contract labor. Manage all fiscal aspects of operations. Supervise the maintenance and upkeep of hostel building, equipment, grounds, furnishings, and fixtures. Ensure compliance with all HI standards. Represent the hostel to local officials, neighbors, media and the general public. Local marketing, such as distribution of brochures. Maintain, and seek out new, local discounts with local retailers, restaurants and recreational activities. Maintain ongoing communication with supervisor. Maintain educational programs. Other duties as assigned by the supervisor.
Qualifications
Must Have:- High School degree and/or equivalent work experience in a hostel, is required. College coursework in business management or hospitality management preferred.
- Facilities and/or personnel management experience.
- Ability to work effectively without immediate supervision.
- Customer service experience and enjoy working with the public.
- Excellent oral and written communication and organizational skills.
- Must be flexible regarding work schedule: must work evenings, early mornings, holidays and weekends.
- Computer skills (Windows OS, Microsoft Office and QuickBooks)
WE ARE PARTICULARLY INTERESTED IN HIRING A COUPLE TO OVERSEE THIS OPERATION BUT WILL CONSIDER INDIVIDUAL APPLICANTS.
- Hostelling experience and support of the mission and goals of HI-USA.
- Experience handling cash and recording sales transactions.
- Property management system experience particularly if with ASSD.
- International and/or domestic travel experience.
- Additional experience in one or more of the following areas: cleaning, building, maintenance, bookkeeping, reservations, and/or supplies purchasing.
- Live-in work experience preferred.
- Knowledge of a second language.
Reports to: Director of Hostel Operations, ENEC
Compensation
Compensation based on experience; housing provided. Full-time (40hrs) seasonal (June-September 2009).
For further information about our hostels please visit us at www.capecodhostels.org
To Apply
Send letter of interest and resume to:
Bob Sylvia, Director of Hostel operations
HI-Boston
12 Hemenway Street
Boston, MA 02115
Or email to: Gm@bostonhostel.org
Hostel Staff - Various Locations
The Eastern New England Council of HI-USA is accepting applications for the staff positions at our Cape Cod and Islands hostels. We have hostels in Martha’s Vineyard, Nantucket, Eastham and Truro.
Job Descriptions
Desk Staff
Responsibilities include, but are not limited to, checking people in and out; using a cash register and handling cash and credit card transactions; setting up breakfast (no cooking); answering phones and replying to emails; processing reservations via phone, email, online reservation system, and in person; answering loads of questions about what to do, where and when; entering data in the computer using excel; sometimes helping with housekeeping and laundry; minor maintenance, like unplugging a toilet; welcoming groups; acting as social director....all while having fun!
Housekeeper
Daily housekeeping tasks may include, but are not limited to: laundering lots of sheets and towels, making beds, washing dishes, cleaning the kitchen including the refrigerators, sweeping and/or vacuuming, mopping all bathroom and kitchen floors, emptying garbage in rooms, bathrooms and kitchen, dusting, washing windows, cleaning the bathrooms including sinks, showers and toilets everyday, and keeping all common areas looking neat.
Qualifications
Must Have:- High School degree and/or equivalent work experience in a hostel, is required. College coursework in business management or hospitality management preferred.
- Must be flexible regarding work schedule: must work evenings, early mornings, holidays and weekends.
- Hostel, retail and/or front desk experience which required cash handling and processing of credit card transactions.
- Computer skills (Windows OS, Microsoft Office and QuickBooks)
- Must be fully ambulatory as the position involves climbing stairs and/or walking on unpaved, rough ground.
- Must be able to lift weights up to 25 pounds
- Ability to work effectively without immediate supervision
- Property management system experience particularly if with ASSD.
- Hospitality, guest services and/or public relations experience.
- Additional experience in one or more of the following areas: cleaning, building, maintenance, bookkeeping, reservations, and/or supplies purchasing.
- Live-in work experience preferred.
- Knowledge of a second language.
Reports to: Hostel Manager
Compensation
Compensation based on experience, reduced cost housing is provided, flexible hours: full time (40 hours per week) and part time positions available.
For further information about our hostels please visit us at www.capecodhostels.org
To Apply
Send letter of interest and resume to:
Bob Sylvia, Director of Hostel operations
HI-Boston
12 Hemenway Street
Boston, MA 02115
Or email to: Gm@bostonhostel.org
Live-In Hostel Assistant - HI-Point Montara Lighthouse
HI-Point Montara Lighthouse is a 50-bed hostel providing low-cost, short-term overnight accommodations for 9,600 educational and recreational travelers each year. Additionally, the lighthouse grounds have 10,000 day visitors each year. The hostel is based at a State Park historic site on the beautiful San Mateo coast, south of San Francisco and north of Half Moon Bay.
HI-USA Golden Gate Council is a nonprofit 501(c)(3) organization. We are dedicated to promoting intercultural understanding, environmental stewardship and world peace through travel.
Responsibilities
- Welcome, register, orient, and supervise guests.
- Take individual and group reservations by telephone, email, and an online system.
- Maintain security and safety of the hostel and personal belongings of guests.
- Represent and promote Hostelling International USA and its mission in a positive manner.
- Provide information about HI-USA, the hostel, and the local area to guests and visitors.
- Collect and accurately record overnight fees, sale of goods, and equipment rentals using a Windows-based registration system.
- Provide espresso bar service to guests during open hours.
- Assist in the planning and implementation of special events and fundraising.
- Provide group orientations; assign and supervise group clean-up and check-out.
- Extensive housekeeping duties including the daily cleaning of the hostel.
- Provide on-call assistance overnight and in emergencies any time while on the hostel premises.
- Assist with the maintenance of the grounds, gardens, and buildings.
- Other duties as assigned by the General Manager.
Responsibilities
- Must have customer service experience and enjoy working with the public.
- Excellent oral communication and organizational skills.
- Experience handling cash and recording sales transactions.
- Accurate, neat, and thorough record keeping.
- Demonstrated ability to work effectively without immediate supervision.
- Adaptability and willingness to do a variety of tasks including housekeeping and maintenance.
- Conflict resolution skills and ability to act effectively in a crisis.
- Hostelling experience and support of the mission and goals of HI-USA.
- Must be flexible regarding work schedule; office shifts run 7:30 a.m. - 3:30 p.m. and 3 – 11 p.m., including holidays and weekends.
- Computer skills: WINXP, word processing (MS Word), database management (Excel), Outlook.
- First aid and CPR certification preferred; training can be provided.
- Must have a high tolerance and passion for working with the public, and be enthusiastic, dedicated, and trustworthy.
Reports to: General Manager
- Start Date: February, 2009
Compensation
40 hours per week. Housing may be provided. The starting wage is $8.00 per hour for live-in or $10.00 per hour if living off site. Liberal benefits include vacation, holiday, and sick pay, health, dental, and vision insurance.
To Apply
Please send a resume and cover letter to cbauman@norcalhostels.org.
Hostel Assistant Search
HI-Point Montara Lighthouse
PO Box 737
Montara, CA 94037
HI-USA Golden Gate Council is an equal opportunity employer.
Assistant General Manager - HI-San Diego Downtown
HI-San Diego, Downtown is operated by the San Diego Council of Hostelling International USA, a nonprofit 501(c) 3 organization dedicated to promoting intercultural exchange, environmental stewardship, and world peace through hostelling. The Council operates two hostels in San Diego, and also provides outdoor and intercultural educational programs for youth. Our mission is “To help all especially the young gain a greater understanding of the world and its people through hostelling.”
Position Purpose
HI-San Diego, Downtown is a 150 bed hostel in Downtown San Diego. The Assistant General Manager is responsible for overseeing all operational aspects of the hostel with the General Manager. The Assistant General Manager takes the lead in ensuring that our hostel is clean, safe, well maintained, provides outstanding customer service and is fiscally sound. This position reports to the General Manager.
Responsibilities
- Operations
- Supervise the Housekeeping and Maintenance departments
- Ensure safety and security of guests and their belongings
- Assume all related duties of the General Manager in his/her absence
- Accounting/Purchasing
- Produce timely reports for the council and national office.
- Oversee daily accounting paperwork and cash reconciliation.
- Maintain hostel inventory
- Support hostel volunteers
- Human Resources
- Recruit, orient and discipline staff as necessary
- Assist with staff scheduling and payroll.
- Oversee the training of all staff
- Create an exciting and nurturing environment that emphasizes professionalism and teamwork.
- Strategy
- Participate in local and national activities as needed including meetings, special events and strategic planning sessions
- Champion the hostel operation elements of HI-USA’s mission.
- Other duties as assigned by General Manager
Specific Job Knowledge, Skill and Ability
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Strong interpersonal and leadership skills
- Professional caring approach with team members
- Excellent organizational skills and ability to manage multiple tasks and projects simultaneously
- Familiarity with hospitality front desk/reservation systems and methods
- “Guest First” approach
- Strong computer skills including familiarity with Microsoft Office Suite.
- Basic math and accounting skills including 10 key calculator and reconciliation
- Staff supervision
- Conflict resolution skills and ability to act effectively in a crisis, referring to the General Manager when necessary
- Knowledge and training in basic first aid procedures
- Strong cash handling skills
- Patience and a sense of humor
Experience / Education
- Experience in hospitality operations, management experience preferred.
- College Degree preferred.
- Position is a non-entry level management position, reporting to the General Manager.
- Must be willing to work evenings, weekends, and holidays as schedule requires
Qualification Standards
- Education – Any combination of education, training, or experience that provides the necessary knowledge, skills, and abilities to perform the job
- Grooming – All team members must maintain a professional appearance.
- All team members must also wear a nametag that identifies them as staff.
Compensation
Competitive salary. This is a full-time exempt position with a full benefits package.
To Apply
Please send a resume and cover letter to Iain Baker at ibaker@sandiegohostels.org by October 21st, 2008.
Customer Service Manager - HI-San Diego Downtown
HI-San Diego, Downtown is operated by the San Diego Council of Hostelling International USA, a nonprofit 501(c) 3 organization dedicated to promoting intercultural exchange, environmental stewardship, and world peace through hostelling. The Council operates two hostels in San Diego, and also provides outdoor and intercultural educational programs for youth. Our mission is “To help all especially the young gain a greater understanding of the world and its people through hostelling.”
Position Purpose
HI-San Diego, Downtown is a 150 bed hostel in Downtown San Diego. The Front Desk Manager is responsible for overseeing all customer service aspects of the hostel. The Front Desk Manager takes the lead in ensuring excellent customer service to HI-San Diego guests. This position is responsible for providing a warm, welcoming atmosphere in accordance with HI-USA policies.
Responsibilities
- Customer Service Operations
- Train all staff on front desk procedures and systems including our property management system
- Develop and maintain our training materials including our Visitor Information Guide
- Ensure that all staff are providing outstanding customer service
- Support Activities & Programs
- Collaborate and Communicate with Volunteer and Activities Coordinator
- Ensure that activities are posted and promoted by staff
- Oversee the operation of the daily breakfast
- Support hostel volunteers
- Accounting
- Assist in daily paperwork
- Assist in month-end paperwork and inventory
- Check and adjust online availability to maximize revenue
- Additional Tasks
- Performs related services as requested by supervisors
- Uses empowerment levels to satisfy guest experience
- Additional administrative responsibilities as needed
Specific Job Knowledge, Skill and Ability
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Great attention to detail
- Experience meeting people and handling cash
- Work experience in the hospitality industry, retail sales, and/or customer service fields
- Basic math and accounting skills including 10 key calculator and reconciliation
- Good judgment
- Pleasant, tactful and patient
- Able to communicate well with a wide variety of people
- Able to promote and sell the services of our hostel
- Enjoy dealing with people
- Able to supervise others
- Must have experience with the Microsoft Office Suite and be very comfortable with Microsoft Excel
Experience / Education
- Experience in hospitality operations, management experience preferred.
- College Degree preferred.
- Position is a non-entry level management position, reporting to the General Manager.
- Must be willing to work evenings, weekends, and holidays as schedule requires
Qualification Standards
- Education – Any combination of education, training, or experience that provides the necessary knowledge, skills, and abilities to perform the job
- Grooming – All team members must maintain a professional appearance.
- All team members must also wear a nametag that identifies them as staff.
Compensation
Competitive salary. This is a full-time exempt position with a full benefits package.
To Apply
Please send a resume and cover letter to Iain Baker at ibaker@sandiegohostels.org by October 21st, 2008.
Chief Engineer - Chicago, IL
Organization Description
Hostelling International Chicago is seeking a full time Facilities Manager to supervise and assist the maintenance department of a 110,000 square feet, seven-story building in downtown Chicago. This position is a great career opportunity for anyone working in hospitality or maintenance fields. Good candidates must have similar job or management experiences; possess knowledge of HVAC systems, plumbing and electrical. Who are organized, detail oriented, enthusiastic, highly motivated with hands on attitude.
This position is essential to the success of the hostel in Chicago that is owned and operated by Hostelling International USA. Hostelling International Chicago is an Illinois nonprofit company.
Hostelling International Chicago is located in downtown Chicago at 24 East Congress Parkway and is one of the world’s best hostels. Located in a 110,000 sq feet, seven-story structure, the hostel offers 500 beds at peak capacity. Travelers come to the hostel from every corner of the globe. Our mission is “to help all, especially the young, gain a greater understanding of the world and its people through hostelling.”
Position responsibilities includes but not limited to: Facilities Manager
- Understand and oversee the budgeting and expenses of the department, and the priorities that evolve due to budgeting; complete the year end annual budget process on time.
- Ensure that property is in compliance with all federal, state and local laws including OSHA, EEOC and HI-USA quality standards
- Ensure that all maintenance requests are professionally completed by maintenance staff on time and that all requests are correctly recorded and reported back to the General Manager.
- Inspect and follow-up with housekeeping supervisor to ensure that housekeeping staff are on task and completing assignments in a timely and acceptable manner.
- Ensure that all daily needs for the departments are anticipated and provided.
- Maintain an on-going list of projects and to plan a daily/weekly/monthly work cycle of those projects to insure completion in a timely manner.
- Maintain accurate records of monthly, quarterly and annual service maintenance inspection of all equipments.
- Develop monthly and quarterly rooms and public space inspections, and create a tracking system for all property and facilities.
- Reconcile all maintenance issues, from both a physical plant aspect and the management of staff.
- Provide leadership and management within the departments.
- Hire and train all departmental employees.
- Supervise and manage staff; when needed, discipline staff following all company policies and procedures.
- Review maintenance staff's worked hours for payroll compilation.
- Be present on property for management of crisis when emergency situations arise from natural causes (hurricanes, floods, etc.) or from anticipated or unanticipated events.
- Prepare and procure bids for the negotiation of contracting work as well as submit a related report to management as needed.
- Formulate and implement accurate preventative maintenance programs for all equipment including but not limited to the HVAC system, power generator and emergency systems.
- Work with vendors to create a reliable system for work requests that are unable to be provided by the department; insure that all working relationships are positive, but are geared toward the best interest of the property at all times.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Individual will be required to perform hands-on duties when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
High School Diploma or GED; and five years related maintenance management experience and/or training; or equivalent combination of education, experience and certification. Knowledgeable in heating, ventilation and air conditioning systems as well as plumbing and electrical.
Supervisory Responsibilities
Directly supervises employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities includes but not limited to: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Compensation
$42,000 to $60,000 annual salary based on experience. Exempt position. Excellent benefits package including health insurance and retirement investments.
Closing Deadline
Position is vacant and can be filled immediately. Applications will be reviewed on an ongoing basis until the position is filled.
Application
To apply, send cover letter and resume. References and resume information will be verified for all applicants invited for interviews. Please note that HI-Chicago will conduct a background check of the applicant selected for the position prior to finalizing employment. Submit application to Paul Coley, General Manager.
Paul Coley
Hostelling International Chicago Email: employment@hichicago.org
24 East Congress Pkwy Fax: 312.692.1589
Chicago IL 60605-1226
Hostelling International USA and For further information about
Hostelling International Chicago hostelling in Chicago,
are equal opportunity employers. see our website at: www.hichicago.org
General Manager - New York, NY
Hostelling International New York is seeking a full time General Manager to manage the property by overseeing the creation & execution of employee management programs, safety programs, marketing plans, budgets, sales activities, cost containment, property maintenance, & security.
Hostelling International New York is a 672 bed; 90,000 square feet youth hostel located in Manhattan’s Upper West Side at 891 Amsterdam Avenue and is one of the world’s largest hostels. Travelers come to the hostel from every corner of the globe. Our mission is “to help all, especially the young, gain a greater understanding of the world and its people through hostelling.”
Duties and Responsibilities
Include the following. Other duties may be assigned.
- Oversee the budgeting and expenses of the hostel and the priorities that evolve due to budgeting; complete the year end annual budget process on time.*
- Oversee the guest service and reservation functions to ensure superior guest service is delivered.*
- Measure the effectiveness of yield management efforts to maximize the number of market segments reached, and to diversify the sources of revenues.*
- Review room inventory with sales and assist in selling strategies to maximize room revenue.*
- Oversee the food and beverage department to ensure standards of operation and quality are maintained and food and beverage profits are maximized.*
- Oversee the security function to ensure a safe and secure environment for guests, employees, and hostel assets.*
- Maintain a proactive human resources function to ensure employee motivation, training and development, wage/benefit administration and compliance with policies and procedures and labor regulations.*
- Assist Management in the development, implementation and monitoring of financial and operational plans for the hostel which supports the overall objectives of the corporation; make recommendations for capital improvements to enhance the assets of the company and brand loyalty.*
- Monitor product quality standards in all areas of the hostel as it relates to the appearance, levels of maintenance and cleanliness; ensures preventative maintenance programs are in place to protect the physical assets of the hostel.*
- Hire, train and provide career development for subordinates; conduct performance evaluations and provide feedback to subordinates.*
- Compile, prepare, back-up and analyze period-end data on food and beverage costs and inventories (gift shop where applicable) to provide information and recommendations to management on current procedures and controls.*
- Prepare financial statements, periodic forecasts and annual budget to provide support to ensure timely, accurate information.*
* Essential Function
Education/Experience
Bachelor's degree (B. A./ B.S.) from four-year college or university; and six to eight years related hospitality management experience and/or training, previous general manager experience preferred; or equivalent combination of education and experience.
Supervisory Responsibilities
Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Language Ability
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Spanish is a plus.
Math Ability
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Office Suite and Property Management Systems.
To apply, please send cover letter, resume, and salary requirement to:
Hostelling International USA
Human Resources – NY/GM
8401 Colesville Road, #600
Silver Spring, MD 20910
Fax: 301-495-6697
Email: achaffee@hiusa.org
Great Management Couple Wanted
Anchorage, Alaska
The owners of the finest, largest and only Hostelling International hostel in Alaska are currently seeking a couple who are able to work together to manage this great Down Town Anchorage Property.
Requires experience in:
- Front desk,
- Housekeeping
- Light maintenance
- Accounting
- Marketing
- Inventory control
- Support and development of a safe work environment.
- Computer, internet and Web hosting background a plus.
- Strong Administrative skills
- Attention to detail.
- Previous hostel management experiences a plus.
Benefits include salary and housing, incentive bonuses, and opportunity to travel throughout Alaska. Managers also enjoy free overnights at all other Hostelling International hostels, worldwide. One and Two year contracts are available. This is a great opportunity for people who enjoy working and networking with people in the tourism industry.
Please e-mail resume to Jamie at A.B.I.Alaska@hotmail.com of Fax it to (907)274-7912
Hostels provide friendly, inexpensive overnight accommodations for travelers. Hostelling International hostels assure travelers the utmost in quality standards including cleanliness, security and service. Hostels offer dormitory-style rooms with separate quarters for men and women. Some hostels also have private family and couples rooms. All hostels provide a blanket and pillow. All linens, including blankets are included in the price. Most hostels offer fully equipped self-service kitchens or cafeterias, dining areas, secure storage and common rooms for relaxing and socializing with other travelers. Some hostels have laundry facilities, travel libraries and concierge service. Our Hostel has secure 24-hour access and is handicapped accessible.
Executive Director
Southwest Texas Council
The Southwest Texas Council of Hostelling International (HI), a non-profit, seeks an Executive Director to oversee operations. Duties include overseeing delivery of HI programs; managing Austin hostel operations, including staff, budget and facilities; overseeing volunteer recruitment; working with Board of Directors; and expanding outreach of HI mission in SW Texas region. For details visit: http://hiaustin.org/ed2008.html.
Hostel General Manager
Chamounix Mansion, Philadelphia, PA
Chamounix Mansion, the first urban youth hostel in the United States, is located in the heart of Philadelphia's Fairmount Park. Originally built in 1802 as a country home, the Mansion rests on a scenic bluff above the Schuylkill River and is convenient to Philadelphia's cultural and historic attractions, sporting events, and restaurants. Chamounix (CHAM'-ah-nee) Mansion provides clean, inexpensive accommodations for individuals, families, and groups. The restored and handicappedaccessible Carriage House is an ideal facility for group accommodation. The hostel also offers meeting rooms with kitchen/dining areas for workshops, retreats, and events.
The hostel general manager is a full-time, permanent employee who is responsible for all facets of the operation of the hostel, both day-to-day and long-range, in accordance with the purpose, goals, and policies of the Board of Directors of the Friends of Chamounix Mansion. As a condition of employment, the general manager resides in a two-story, five room cottage on the grounds of Chamounix Mansion. The general manager is supported by a staff of two full-time assistant managers and a part-time housekeeper. The responsibilities of general manager include marketing, maintaining high quality service to guests including a friendly and welcoming atmosphere, an efficient reservation system, consistent cleanliness of facilities, and security of buildings. The general manager also participates with the Board of Directors in the development of annual operating and capital budgets; as well as coordinating administrative matters of the Development Committee.
The successful candidate will be a creative problem solver with strong interpersonal and communication skills who works well independently and has experience in financial, personnel and facilities management. Compensation includes a base salary and an incentive-based quarterly bonus, health insurance, on-site lodging and utilities. For more information, please visit our website: http://philahostel.org/
Apply
Billgast@mangosinc.com
William R. Gast
Mangos, Inc.
10 Great Valley Parkway, Suite 160
Malvern, PA 19355-1316
Office Manager (Part-time)
Potomac Area Council (PAC) is seeking an energetic individual to manage the administrative matters of this growing Council headquartered in Washington, DC. PAC owns and operates the HI-Baltimore and HI-Harpers Ferry hostels and is also a part-owner of the HI-Washington, DC hostel. This job is expected to be 20 hours per week. This individual will report to the Treasurer.
Responsibilities:
- Receive correspondence (electronic and postal) and highlight issues that need to be addressed to the appropriate officers
- Interface with payroll service provider in submitting hours and salaries and making sure that the checks are received by employees on time
- Provide administrative support to PAC hostel managers as needed for invoice payments, petty cash reimbursements and computer support
- Interface with HI-USA to submit the quarterly reports, membership sales, merchandise orders and reimbursement requests
- Record all financial transactions in Quickbooks® software. Generate financial reports as required. Generate checks as required for signatures by officers
- Receive monthly reports from hostels and generate tax payments to local governments as required
- Maintain the Council website and all records up to date
- May require occasional travel to the hostels and attendance at the Board meetings
Qualifications (Required):
- Previous administrative experience (two to five years minimum)
- Quickbooks® experience (one to two years minimum)
- Ability to communicate effectively with vendors, members, customers, board members and donors (oral and written)
- Ability to use various office software tools including electronic mail, internet searches, word processing, presentations and spreadsheets (Microsoft Office™)
- Ability to update websites using simple tools
Qualifications (Preferred):
- Information technology experience in supporting basic office networks
- Higher level Quickbooks® experience in account reconciliations and others
Compensation:
Commensurate with experience
Job Location:
Washington, DC. Some flexibility in hours and location is possible.
Apply (include expected compensation) to
email: treasurer@potomachostels.org
Treasurer
Potomac Area Council
1009 11th Street NW
Washington, DC 20001
Live In Front Desk Clerk/Housekeeper
Effective Immediately
Hostelling International - USA White Mountains, Conway, New Hampshire
HI-Conway is a 31-bed hostel providing low-cost, short-term overnight accommodations for educational and recreational travelers each year. This New England farmhouse is located just steps away from the White Mountains National Forest 2 -1/2 hours from Boston and 1-1/2 hours from Portland Maine. Close to winter sports area as well as a river for kayaking and swimming.
Responsibilities
- Take individual and group reservations by telephone, e-mail and an online system
- Assist in the organizing and processing of group reservations
- Welcome, register, orient and supervise guests
- Maintain security and safety of the hostel and personal belongings of guests
- Represent and promote Hostelling International - USA and the hostel in a positive manner to guests, callers, local officials and the general public
- Provide information about HI-USA, the hostel and the local area to guests in person and over the telephone and e-mail
- Update daily availability on recorded voice system
- Collect overnight fees, handle sale of memberships while on duty and batching out on credit card machine and cash register
- Extensive housekeeping duties including the daily cleaning of the hostel
- Provide on-call assistance in emergencies any time while on the hostel premises
- Additional duties in one or more of the following areas: cleaning, building, maintenance, reservations, gardening
- Other duties as assigned by the Hostel Manager.
Qualifications
- Must have customer service experience and enjoy working with the public.
- Excellent oral, communication and organizational skills
- Experience handling cash and recording sales transactions
- Accurate, neat and thorough record keeping
- Demonstrated ability to work effectively without immediate supervision
- Adaptability and willingness to do a variety of tasks including housekeeping and maintenance
- Conflict resolution skills and ability to act effectively in a crisis
- Hostelling experience and support of the mission and goals of HI-USA
- Must be flexible regarding work schedule; office shifts run 8:00am – Noon (some days off duty before noon ) and 5pm –10pm, 2 days a week some holidays and weekends total hours16 to 18 hours a week
- Computer skills - e-mails are the only task requiring computer
- First Aid and CPR certification preferred but not a requirement at start
Reports to: General Manager
Housing provided in exchange for 2 days work, allowing 5 days for other employment in the Valley no salary provided. Apply in person or send letter of interest and resume to:
36 Washington Street
Conway, New Hampshire 03818
Email: conwayhostel@yahoo.com